Your Safety Comes First, Always
Dating should be joyful, not stressful. Follow these guidelines to protect yourself and enjoy the process with complete confidence.
How Velvet One Protects You
Identity Verification
Every member verifies their identity before connecting with others, ensuring you always know you are talking to a real person.
Bank-Level Encryption
All messages and personal data are fully encrypted using the same technology that protects online banking.
Profile Moderation
Our moderation team manually reviews all profiles and photos before they appear to other members.
Zero Tolerance Policy
Harassment, scams, and fake profiles are removed immediately. Offending accounts are permanently banned.
24/7 Support
Real human support staff are available around the clock to help with any concern, no matter how small.
Safe Messaging
Your phone number, email, and address are never visible to other members. You share only what you choose.
Personal Safety Tips
Keep personal details private initially
Do not share your home address, phone number, workplace, or financial details with someone you've just met online. Take time to build trust through conversations within the platform before sharing contact information.
Meet in a public place for your first date
Choose a busy café, restaurant, or public park for your first in-person meeting. Avoid private locations until you have established genuine trust. Let a friend or family member know where you are going and when you expect to return.
Arrange your own transport
Drive yourself or arrange independent transport to and from your first few dates. This gives you full control over when you arrive and leave without depending on your date.
Recognise romance scams
Be cautious of anyone who becomes intensely romantic very quickly, claims to be overseas or working away, and eventually asks for financial help — even small amounts. Velvet One will never ask you to send money to another member. If this happens, report it immediately.
Trust your instincts
If something feels wrong, it probably is. You are never obligated to continue a conversation or meet someone in person. It's perfectly acceptable to end contact with anyone at any time for any reason.
Video call before meeting
A short video call before meeting in person is a great way to confirm that someone is who they say they are. It also helps you feel more comfortable before meeting face to face.
See Something? Report It.
If you encounter a suspicious profile, inappropriate behaviour, or believe you've been targeted by a scam, please report it immediately. Every report is reviewed by our safety team within hours.
Report a Concern