Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Velvet One ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform. We reserve the right to update these terms at any time, with notice provided via email or platform notification.
2. Eligibility
You must be at least 50 years of age to create an account on Velvet One. By registering, you confirm that you are 50 or older and that the information you provide is accurate and truthful. Velvet One is intended for singles seeking genuine romantic companionship.
3. Account Responsibilities
- You are responsible for maintaining the confidentiality of your password
- You must not share your account with another person
- You must provide accurate, current, and complete information in your profile
- You must use a photo that accurately represents your current appearance
- You must notify us immediately of any unauthorised use of your account
4. Acceptable Use
You agree not to:
- Create a false or misleading profile
- Harass, abuse, or intimidate other members
- Solicit money or financial information from other members
- Use the platform for any commercial purpose without our written consent
- Transmit spam, unsolicited messages, or malicious content
- Attempt to access other members' accounts or our systems without authorisation
- Post content that is discriminatory, offensive, or illegal
5. Subscriptions & Payments
Creating a profile and browsing members is free. Premium features require a subscription. By subscribing:
- You authorise us to charge your payment method on a recurring basis
- You may cancel at any time; access continues until the end of the billing period
- Refunds are issued only where required by applicable consumer protection law
- Prices may change with reasonable advance notice
6. Content
You retain ownership of content you post (photos, messages, profile text). By posting it, you grant Velvet One a non-exclusive, royalty-free licence to display that content to other members as part of operating the platform. You confirm that you own the rights to any content you post.
7. Account Termination
We may suspend or terminate your account if you breach these Terms. You may delete your account at any time from your account settings. On termination, your profile will be removed from public view. See our Privacy Policy for details on data retention.
8. Disclaimer
Velvet One provides a platform to connect people — we do not guarantee that you will find a match. We are not responsible for the behaviour of members outside the platform. Always exercise personal judgment when meeting someone you've connected with online.
9. Limitation of Liability
To the fullest extent permitted by law, Velvet One shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability for any claim shall not exceed the subscription fees you paid in the three months prior to the claim.
10. Governing Law
These Terms are governed by applicable law. Disputes shall be resolved through good-faith negotiation before any legal proceedings. If you have a concern about the platform, please contact us first — we aim to resolve all issues fairly and promptly.
Questions about our terms? We're happy to explain anything.
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